Privacy Policy

Privacy Policy

Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices, how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on C P Counselling & Consulting Ltd or Charmaine Pollard Coaching website. On some pages, you can order products and make requests.

The types of personal information collected at these pages are:
• Name
• Address
• Email address
• Telephone number

Credit Card Information
As we do not process actual credit or debit card transactions on site, we will never ask for card numbers or authorisation codes. For all card transactions, you will be transferred to a secure server who will at no time forward your card details to Charmainepollardcoaching.com.

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order and provide an efficient service. We do not share this information with outside parties except to the extent necessary to complete that order. The information allows us to process your order efficiently and to contact you immediately, should any problems arise.

Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

C P Counselling & Consulting Ltd are committed to protecting your privacy and does not sell, trade, rent or pass on your information to other parties.
We are registered with the Information Commissioners Office and under the UK Data Protection Act 1998, registration number Z9294181.
We follow strict security procedures in the storage and disclosure of information you have given to us.

Web Site Use
Similar to other commercial Web sites, our Web site utilises a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.

How Do We Use the Information That You Provide to Us
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content , layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may also use the information we collect to notify you about important changes to our Website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at info@charmainepollardcoaching.com.

What Are Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Browsers are usually set to accept cookies. However, if you would prefer not to receive cookies, you may alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function as effectively when viewed by the users. A cookie cannot retrieve any other data from your hard drive or pass on computer viruses.

How Do We Use Information We Collect from Cookies
As you visit and browse our Web site, the site uses cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from having to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback to constantly improve our Web site and better serve our clients. Cookies do not allow us to gather any personal information about you and we do not intentionally store any personal information that your browser provided to us in your cookies.

IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

How Can You Access and Correct Your Information
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.

What About Other Web Sites Linked to Our Web Site
We are not responsible for the practices employed by Web sites linked to or from our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.
Please remember that when you use a link to go from our Website to another web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other web site, including web sites, which have a link on our Website, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

Your Consent
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this privacy policy at any time with or without notice.

Our Commitment To Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important to us. Children are not eligible to use our services unsupervised and we ask that children (under the age of 16) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents, carers or guardians.
We never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.

How To Contact Us
Should you have other questions or concerns about our privacy policy, please call us at 0845 071 1369 or send an email to info@charmainepollardcoaching.com

This policy will be continuously assessed against new technologies, business practices and our customers' needs.
If we decide to change our privacy policy, we will ensure that these changes are contained on this page so that you will always be aware of what information we collect, how we use it and under what circumstances we may disclose it.

We welcome your questions and comments about our privacy policy.